Category Archives: Member News
Keeping Customers Satisfied Customers are the lifeblood of any business, so it is crucial to maximize customer satisfaction. Some degree of customer turnover is inevitable, but successful businesses will retain repeat customers. Is customer turnover at a minimum? Below are
Demolition of Building at 505 4th Avenue Begins December 1 The City of Olympia, in a collaborative joint training opportunity with Joint Base Lewis McChord (JBLM), will be demolishing a 7,900 square foot commercial building located at 505 4th Avenue
City Services All City offices including City Hall, Olympia Municipal Court, Olympia Probation Services, and The Olympia Center will be closed on Thursday, November 27, and Friday, November 28, 2014, in observance of Thanksgiving and the day after. City Services
In the spirit of the holidays. Come paint an ordainment or build jewelry at Pandora’s Bien Sur. Starting November 16th Tuesday through Saturday, all day you are welcome to come and enjoy the season. Get more information at http://pandorasbiensur.com.
Pick a tag from the Giving Tree at the Downtown Y and donate an item to help make someone’s Christmas extra special! Donations are welcome through November and up until December 1. Help make Christmas at the Y a night
The current economic climate is causing customers to be more selective. Most businesses can only guess at the reasons customers leave, mainly because they don’t gather that information or develop a formal strategy to retain customers until after they leave.
The holiday season is just around the corner, and Puget Sound Energy (PSE) wants to help feed hungry families across the Northwest through our appliance recycling donation program to benefit Food Lifeline. It’s easy to help: just call PSE to
Recruiting Family-Friendly Businesses In an effort to support downtown businesses, and to bring awareness to their department, the Olympia Police Department is organizing a K-9 Scavenger Hunt for the holidays. The Scavenger Hunt kicks off during the annual Downtown for
Classes – Jewelry and Painting Holiday Ornaments – Back by popular demand. Classes at Pandora’s Bien Sur, across from Washington Center. Visit our web site http://pandorasbiensur.com for dates and times. NO EXPERIENCE needed. Perfect for holiday gifts. (360) 442-0579
A customer experience is an interaction between an organization and a customer as perceived through a customer’s conscious and subconscious mind. It is a blend of an organization’s rational performance, the senses stimulated and the emotions evoked and intuitively measured