Category Archives: Member News

What is customer experience?

A customer experience is an interaction between an organization and a customer as perceived through a customer’s conscious and subconscious mind. It is a blend of an organization’s rational performance, the senses stimulated and the emotions evoked and intuitively measured

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Streetlight conversion to LEDs scheduled to begin in October

The City of Olympia has contracted with Puget Sound Energy (PSE) to replace streetlights throughout the City with new LED lights. These lights are owned by PSE and are typically located on wooden utility poles. This work will complete the

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The Complete Works of William Shakespeare (abridged) [revised]

Prepare yourself for a theatrical extravaganza, a thespian feat seldom seen before! Think of it, 37 (ish) plays, from 400 years ago performed in 97 minutes (or so), a virtual cast of hundreds brought to life by three brave men

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YWCA of Olympia announces their 2014 Women of Achievement

20th annual gala honors South Sound women making positive impact in the community The words are powerful, the impact broad, the commitment unquestionable.      “She is an incredible representation of female empowerment,      strength and sense of self.”      “Her

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Harlequin Productions Partners with other local nonprofits

Harlequin Productions is taking applications now through October 31, 2014 for their Community Partnership Program 2015. Nonprofit partners receive 150 tickets to Harlequin Productions’ final dress rehearsals, which they may sell as a fundraiser or give as thank you gifts

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Is customer service outdated?

Thousands of books and articles have been written on the topic of customer service. Executives and marketing departments constantly tout the importance of providing superior service, and everyone seems to agree that it is essential to long-term business success, especially

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Late fall sports

It’s not too early to register for late fall youth sports at the Y! Registration is currently open and the deadline is October 8th. Y sports leagues are a great way to make new friends, stay active and learn new

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Fall sports

It’s not too early to register for fall youth sports at the Y! Registration is currently open and the deadline is coming up on August 20. Y sports leagues are a great way to make new friends, stay active, and

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Judy Reynolds Joins Leadership Thurston County as Program Coordinator

Leadership Thurston County and the Thurston County Chamber Foundation are pleased to welcome new Program Coordinator, Judy Reynolds. Judy joined the organization August 4. Judy comes to LTC after serving 24 years as Executive Director of the Washington State Future

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Leadership Thurston County Board of Regents Announces Officers and Welcomes New Members

Leadership Thurston County (LTC) and the Thurston County Chamber Foundation are pleased to announce LTC Board of Regents officers for the 2014-15 fiscal year. Renée Sunde, Deputy Director of the Thurston Economic Development Council, is the new Board Chair; Rick

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